Refund Policy

This Refund Policy explains the terms and conditions under which Kenshot, owned by Kensoft PH, offers refunds for its services.

Refund Period

We offer a refund within 3 days of the initial purchase date.

Refund Amount

Refunds will be processed for the purchase amount minus PayPal fees. The exact refund amount will depend on the fees incurred during the transaction.

Calculating Refund Amount

The refund amount will be calculated based on the original purchase amount minus the applicable PayPal fees. The exact fees may vary depending on the specific transaction and PayPal's policies at the time of the refund.

Requesting a Refund

To request a refund, please contact us within the 3-day refund period. Include your Transaction ID, which can be found on the 'My Account' page, and provide a brief explanation of the reason for the refund request. After requesting a refund, please note that the user's license will be removed from their account.

Refund Processing

Refunds will be processed within a reasonable time frame after the request is approved. The actual time for the refund to reflect in your account may vary based on PayPal's processing times.

Non-Refundable Circumstances

Refunds will not be provided in the following circumstances if the 3-day refund period has expired and depending on the reason for requesting a refund.

Modification of Refund Policy

Kenshot reserves the right to modify or update this Refund Policy at any time without prior notice.

Contact information

If you have any questions about this Refund Policy, please contact us.